Garyjames Inc & Affiliates

Accounts Receivable Collections Specialist

Pay Rate: $21.00 - $25.00 per hour based on experience

Location: Tampa, FL - Onsite Employment Type: Full-Time

Position Summary

We are seeking a motivated and detail-oriented Accounts Receivable Collections Specialist to join our team. Reporting directly to the Accounts Receivable Manager, this position is responsible for partnering with branch locations to convert accounts receivable into cash through effective collection efforts and proactive account management. The ideal candidate will serve as a key resource for branches by ensuring compliance with company credit and collection policies

Responsibilities

· Partner with all branch locations to monitor accounts receivable and drive timely cash collections.

· Review aging reports and proactively follow up on delinquent customer accounts.

· Ensure collection efforts are conducted in accordance with company policies, procedures, and credit guidelines.

· Collaborate with branch personnel to resolve billing disputes, payment discrepancies, and other collection issues.

· Serve as the primary point of contact for internal staff regarding collection matters, customer credit applications, credit terms, and customer credit worthiness evaluations.

· Assist branches in ensuring Notice to Owner/Notice to Contractor requirements are completed accurately and timely.

· Coordinate with branches to maintain documentation supporting construction-related receivables.

· Assist with collection efforts requiring legal review, legal counsel involvement, or formal collection proceedings.

· Maintain accurate records of collection activity and customer communications.

· Support the preparation and processing of construction lien releases when appropriate.

· Assist with the handling, administration, and management of unemployment claims, working closely with HR.

Qualifications

· High school diploma required

· Minimum 2 years of accounts receivable, collections, credit, or related experience.

Strong communication, organizational, analytical, and problem-solving skills.

· Proficiency in Microsoft Office & Excel.

· Ability to work effectively with multiple branch locations and cross-functional teams.

· Knowledge of Notice to Owner (NTO) and Notice to Contractor (NTC) processes a plus

· Experience handling construction lien releases a plus

Benefits

· Medical, Dental, and Vision Insurance

· 401(k) with Company Match

· Company paid Life Insurance

· Disability Insurance

· Paid Time Off and Company Holidays

· Tuition Reimbursement